Privacy Policy

Privacy Policy

This policy describes how we collect, use, store and protect your personal information when you visit our website and place orders.

Information We Collect

We collect information you actively provide when creating orders or contacting support, including your name, shipping address, email address, phone number and payment related details. We may also automatically collect non-identifiable browsing data such as device type, page visits and website traffic information via cookies.

How We Use Your Information

We use your personal data to process orders, arrange delivery, handle return and refund requests, respond to customer enquiries, send service updates, and improve website functions and product experience.

We will not sell, rent or share your personal identifiable information with third parties for independent marketing purposes without your explicit consent. Information may only be shared with trusted logistics and payment service providers required to fulfil your order.

Data Security

We adopt standard technical and operational measures to protect your personal information against unauthorised access, loss or misuse. However, no online data transmission can be guaranteed to be completely secure.

Your Rights

You have the right to request access to your stored personal data, request data correction or deletion. If you wish to exercise these rights, please send a request via our Contact page.

Cookies

Our website uses cookies to improve browsing experience. You can adjust cookie settings within your browser at any time. Continued use of the website indicates you accept our cookie practices.

Policy Updates

We may revise this privacy policy occasionally. Updates will be published directly on this page. We encourage you to review this policy regularly.